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Service Life

Overview of the eZ Enterprise software releases and corresponding services, and how long they are accessible under their commercial license, is maintained and supported.

Product Service Life

Our software products are continuously evolving, and we have released many versions over the years.

We strive to release stable products with cutting edge technology. However, with new software, there is the inevitable need for Software Maintenance services to provide bug fixes and adjustments for evolving web-technologies.

And as our products always provide new features and possibilities, our documentation and user forums may not always be able to provide an answer to all questions that may arise, in which case our Product Support service team stands ready to assist.

Over time, existing product versions mature and new versions becomes the center of attention for customers wanting the latest and greatest in features and extensibility. We adapt to this continuous evolution by phasing out services for the old versions while commencing services for the new.

This means that our services specific to each release are only available from a given start date until an end date. The time in between the start and end dates is what we call the product's Service Life.

This table provides an overview of the beginning and end of the Service Life of our products.

Product

Release month

End of Maintenance (EOM)

End of Life (EOL)

Supported with Legacy-bridge

eZ Platform v3.0 FT

     

No

eZ Platform 2019 LTS (v2.5)

     

Yes

eZ Platform v2.4 FT

Yes

eZ Platform v2.3 FT

September 2018

December 2018

March 2019

Yes

eZ Platform v2.2 FT

June 2018

September 2018

March 2019

Yes

eZ Platform 2018 LTS (v1.13)

December 2017

December 2020

December 2021

Yes

eZ Platform 2017 LTS (v1.7)

December 2016

December 2019

December 2019

No

eZ Publish Platform 5.4 LTS

November 2014

November 2018

December 2021*

N/A (Built into 5.x)

eZ Publish Platform 5.3 LTS

May 2014

May 2017

May 2019*

N/A (Built into 5.x)

eZ Publish Platform 5.1 LTS

May 2013

May 2016

May 2018*

N/A (Built into 5.x)

Releases prior to eZ Publish Platform 5.1 have all reached their end of Service Life.

* Custom contract available for selected customers provided under EOL terms until end of contract period (up until 2023).