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Service Life

Overview of the eZ Enterprise software releases and corresponding Support services, how long they are maintained and receive security updates.

> Looking for information on eZ community software? Community support and maintenance is based on voluntary contributions on  Slack, forums, &  Github.

Enterprise Product Service Life

Our software products are continuously evolving, and we have released many versions over the years.

We strive to release stable products with cutting edge technology. However, with new software, there is the inevitable need for Software Maintenance services to provide bug fixes and adjustments for evolving web-technologies.

And as our products always provide new features and possibilities, our documentation and user forums may not always be able to provide an answer to all questions that may arise, in which case our Product Support service team stands ready to assist.

Over time, existing product versions mature and new versions becomes the center of attention for customers wanting the latest and greatest in features and extensibility. We adapt to this continuous evolution by phasing out services for the old versions while commencing services for the new.

This means that our services specific to each release are only available from a given start date until an end date. The time in between the start and end dates is what we call the product's Service Life.

This table provides an overview of the beginning and end of the Service Life of our products.


Release month

End of Maintenance (EOM)

End of Life (EOL)

Legacy-bridge option

eZ Platform Cloud option

eZ Platform 2020 LTS (v3.x)

Release expected ≈Fall 2020



- eZ Platform 3.1 FTR

≈June 2020

≈September 2020

≈November 2020



eZ Platform 3.0 FTR

March 2020

June 2020

August 2020



eZ Platform 2019 LTS (v2.5)

March 2019

March 2022

March 2024


Yes, also with limited legacy use

eZ Platform 2018 LTS (v1.13)

December 2017

December 2020

December 2021


Yes, also with limited legacy use

eZ Platform 2017 LTS (v1.7)

December 2016

December 2019

December 2019



eZ Publish Platform 5.4 LTS

November 2014

November 2018

December 2021*

N/A (Built into 5.x)


eZ Publish Platform 5.3 LTS

May 2014

May 2017

May 2019*

N/A (Built into 5.x)


eZ Publish Platform 5.1 LTS

May 2013

May 2016

May 2018*

N/A (Built into 5.x)


Releases prior to eZ Publish Platform 5.1 have all reached their end of Service Life.

* Custom contract available for selected customers provided under similar "post EOM" terms until end of contract period (up until 2023).
** Legacy maintenance is as of March 2019 "post EOM" terms, for further details see our Service Level Agreement (SLA).
≈ Any information on future release can be subject to change, threat the dates here as Estimated Time of Arrival (ETA).